![]() If live maps work with the settings turned off, follow the instructions in: Which URLs/Protocols need to be allowed for Autodesk subscription Licensing. If using a VPN, log out or disconnect it. With assistance from IT, disable any firewall, network proxy, and antivirus.See: AutoCAD uses the wrong graphics card. If using a computer with dual graphics cards (more common in laptops), check that AutoCAD is using the correct graphics card.Check that the computer's graphics card is certified.See: How to enable or disable hardware acceleration in AutoCAD. Toggle video hardware acceleration off and on in AutoCAD.If you are continually prompted to sign in when launching AutoCAD, see: Autodesk software asks to Sign in every time it is launched, every few days, or at every reboot.Then sign back into AutoCAD, start a new drawing, and enter the GEO command. Sign out of AutoCAD and restart the computer.See: Install updates, add-ons, and enhancements. ![]() Install the latest updates for your version.Review the following article and follow the suggestions if the conditions apply: GEOGRAPHICLOCATION live maps don't display within AutoCAD 2021 or newer versions. If using AutoCAD, try the suggestions that apply to your version: If the drawing has a coordinate system applied and Civil 3D or Map 3D is being used, check: A drawing with coordinate system applied doesn't show an aerial map in AutoCAD Map 3D and Civil 3D. Solution:Check the basics first: AutoCAD Help - FAQ: Why doesn't the online map display? ![]()
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